General
Yes. However for some orders (such as high value orders) we may call to confirm the order.
No, you can checkout without ever signing up through the website. However, signing up does have some advantages like being able to see the order status, order history, wishlist and not having to enter shipping details every time you purchase something. Registered members will also receive exciting offers and coupons.
Shipping
1 to 3 working days within Dhaka city and 2 to 4 working days outside Dhaka city.
We ship to all 64 districts within Bangladesh with some exceptions. Some locations outside Dhaka metropolitan area has a point delivery system where you have to pick up the parcel from a certain popular location near you. Certain remote areas in certain districts does not have any delivery coverage. We will notify you over the phone before confirming your order if such a situation does arise.
BDT 60 within Dhaka Metropolitan area and BDT 120 outside Dhaka Metropolitan area.
Please message us through the contact us page or through live chat and we will get back to you with the order status shortly. If you are a registered user, you can login to your account and go to my account > Orders > View to check the order status yourself anytime, anywhere.
Kindly let us know about the issue through live chat or contact us page. You can also call us at 01312224789
Payment
-Nagad
-Bkash
-Cash on Delivery
Returns
You have to let us know about returning an item within 24 hours from the period of receiving your package. The delivery man will pick up the item back from your location.
Yes, the applicable fees are ৳90 within Dhaka metropolitan area; ৳120 within Savar, Keraniganj and Gazipur; ৳150 outside these areas.
Please read our return policy from the Returns and exchange page for a thorough explanation.